FAQ

+ What is your return policy?

All prints are final sale. I personally inspect each print before packing and shipping it to you to make sure it is in excellent condition. If you are not sastified with the print you receive, please email me or call 203-610-9877 and I will get back to you within 48 hours. Thank you!

+ When will I receive my print?

Generally you should receive your print within 4 weeks of your order. If you have ordered a print and are wondering about the status, or if it has been longer than 4 weeks, please email me or call 203-610-9877 and I will get back to you within 48 hours. Thank you!

+ What do I receive with my print?

Your print will arrive rolled and secured in a rectangular box, along with your order invoice.

+ What if I am sending this as a gift and don't want the invoice included?

After placing the order, please email me or call me at 203-610-9877 to let me know it is a gift and I will leave the invoice out of the box. If you would like to include a customized note, please include in your email what you would like it to say.

+ Will the print I order come signed?

All prints will be signed on the front, in the bottom right corner, just below the image. If you would prefer me to sign the back instead so that the front is left untouched, please email me or call 203-610-9877 to let me know and I am happy to make that change.

+ I was hoping to buy one of the photos you posted on Instagram, but don't see it here. Can I buy it?

Yes! I selected a limited amount of photographs to include on the website, but all of my images are available for purchase. The size available will vary depending on what camera was used. Please email me, use the contact form, or call me at 203-610-9877 to request a custom print and a quote. Thank you!

+ I would like a custom print. Do you offer that?

Please email me, use the contact form, or call me at 203-610-9877 to request a custom print and a quote. Thank you!

+ I would love a photograph of yours, but am looking for something specific to place in my home. Can you help me?

Yes! I would love to help you find a photograph that would look excellent in your home. I selected a limited amount of photographs to include on the website, but there are many others to choose from. For example, if you're looking for a beach neutral image to place in your home, but need it to be vertical, I would be happy to work with you to find a good fit. Please email me or call me at 203-610-9877 with what you're thinking and I'll see what I can do!

+ Do your prices change overtime?

All prices are subject to change. I retain the right to adjust prices at any time.

+ I have seen more affordable photographs elsewhere, why are yours more expensive and why should I buy yours instead?

I tested out various printing companies and paper options before selecting the printer and paper I decided to use. It was very important to me to select the best quality materials and to use a printer I could trust to deliver an excellent product. I did try out an affordable printer that I know other photographers use, and I left the print unframed and a month later found it had white splotches all over it. I made sure the current printer paper I use does not have this issue. My photos are printed on archival paper from a trusted source.

+ Can I just buy an electronic version of your print and print it myself?

I do not license my images for others to print.

+ What are your terms and conditions?

All photos on the website, and all content on the website are property of Emily Waterbury and protected by copyright law. You are not permitted to reproduce, duplicate, copy, sell or exploit the website or any contents on the website. All rights are reserved, unless otherwise expressly stated. By using the website you agree to these terms and conditions. I reserve the right to refuse service, cancel orders, change the website, pricing, & products offered.